australia post Archives | 180 Nutrition

Tag Archives: australia post

Where’s My Order?

We often receive emails from customers wondering where their order is that was placed the day before… While our deliveries are pretty quick, they won’t arrive the next day. Here’s how our shipping system works:

  • Australia PostAfter you have purchased a product from us you will receive an email with your delivery tracking number (This email can take up to 48 hours to arrive as it is sent at the same time your product is shipped).
  • All orders are sent via Australia Post, so we are at the mercy of their schedule once orders have left our factory.
  • Delivery times will vary from around 3-7 days depending on your location. Parcels to NT, WA and TAS will take a little longer because they are further away.

track my orderTrack your order here (have your tracking number handy):

http://auspost.com.au/track/

If you still have questions regarding your order and have used the link above to track it you can contact Australia Post on 137 678, they’re a pretty helpful bunch!

Shipping & Delivery Practices

postage offer

Postage & Handling Costs

180 Nutrition only delivers within Australia at this point in time. All packages will be sent via Australia Post as outlined below.

Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by emailing orders@180nutrition.com.au within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

All Postage and handling costs are based on the structure below:

Starter Packs: Free Shipping
• 10 x 60g Bars: $12 flat rate for the first three items*
1.5kg Bags: $12 flat rate for the first three items*
4.5kg Bags: $12 flat rate for the first three items*
• 180 Box/Mixed Box: $18.00*

*A surcharge applies to NT, WA & TAS

• Starter Packs: Free Shipping
• 10 x 60g Bars: $16 flat rate for the first three items*
• 1.5kg Bags: $16 flat rate for the first three items*
• 4.5kg Bags: $16 flat rate for the first three items*
• 180 Box/Mixed Box: $30.00*

Postage Methods

We use Australia Post to deliver your orders, in particular their e-Parcel Service. When you have placed an order you will be notified via email together with your unique tracking number (excludes all starter packs which are sent via regular parcel post). This number can be used to follow the delivery of your item on the e-Parcel link below:

http://auspost.com.au/track/

Standard delivery times of 2-5 working days are to be expected. If the delivery address is unattended on delivery your order will be sent to your nearest Australia Post Office and you will be left a notification card.

We endeavour to have all orders dispatched within 2 working days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed and you will be notified. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.